Worried about Porcelain Veneer Repair

I had porcelain veneers done. I like them, but once I got home I noticed one had a scratch on it. I called the office because I was worried it would break. He told me not to worry but come in the next morning and he’d smooth out the scratch. I did and he fixed it right away. I think I may be panicking but now it seems dull to me where he repaired it. Am I imagining things? Am I being too picky?


Dear Jessica,

Porcelain veneers being placed on a tooth

Sadly, you’re probably not imagining things. It sounds like your dentist smoothed out the scratch but didn’t polish the glaze back up. This tells me he’s not a dentist who’s invested a lot of time learning cosmetic dentistry.

It’s important you get this repaired right away. He’s removed the glaze on your porcelain veneer. This is what gives your porcelain veneers their shine. Even more importantly, it’s what keeps them from picking up stains. Soon, that dull spot will start to become stained and will be an obvious blight on your teeth.

Repairing Porcelain Veneers That Lost their Glaze

You have two choices. There is a diamond polishing kit which can work to repair the glaze on your damaged veneer. Unfortunately, I don’t think your dentist is aware of this procedure, nor will he have the equipment needed to perform it. If you want to go this way, you’ll likely need to find an expert cosmetic dentist.

Look on the mynewsmile.com website to see what cosmetic dentists they recommend in your area. Anyone on their list will be able to do a good repair.

Your second option is to have your dentist just redo another veneer for that tooth.

Whichever you decide, you’re within your rights for him to pay for the repair or replacement. Just make sure you let him know as soon as possible. Otherwise, he could try to blame you for the problem. This way his “repair” is still fresh on his mind.

Cleaning Porcelain Veneers

One other thing to note. As your dentist isn’t an expert cosmetic dentist, his staff is not likely well trained on how to deal with them during cleaning. Whatever you do, do not let your hygienist use any type of power polishing equipment, such as a Prophy Jet.

That will take the glaze completely off every veneer you have.

This blog is brought to you by Newton Dentist Dr. Steve Bader.